Privacy Policy

1. Who We Are

Quantum Education Solutions, Newtown, Kolkata, West Bengal, India is the data controller responsible for your personal information collected through this website and our counselling services.

Contact: quantumedu01@gmail.com

2. Information We Collect

We collect the following personal information when you submit an enquiry or fill any form on our website:

• Full Name — to address you personally
• Mobile Number — for counselling callbacks and WhatsApp communication
• Email Address — for sending admission-related information
• Course and Program Interest — to provide relevant counselling
• City and State — to suggest relevant options
• Current Situation (year gap, low percentage, etc.) — to provide appropriate guidance

We do not collect sensitive personal data such as financial information, government IDs or health data through this website.

3. How We Use Your Information

• Providing free academic counselling and admission guidance
• Contacting you via phone, WhatsApp, SMS, RCS or email regarding your enquiry
• Facilitating your enrollment with our partner universities
• Sending relevant course, admission and promotional updates
• Improving our services and website experience

4. Communication Consent

5. WhatsApp Communication

When you submit a form on our website, you may be redirected to WhatsApp. By submitting your details and clicking the WhatsApp button, you consent to being contacted on WhatsApp by our counselling team. You can opt out at any time by messaging STOP.

6. Data Sharing

We do not sell, rent or trade your personal information to any third party. Your data may be shared only with partner universities for processing your admission application, and with our internal team to assist in your enrollment process.

7. Data Retention

We retain your personal information for as long as necessary to provide our services. If you request deletion of your data, we will do so within 30 days, subject to any legal obligations.

8. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for communication at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at quantumedu01@gmail.com.

9. Cookies

Our website may use basic functional cookies to improve your browsing experience. We do not use tracking cookies for advertising purposes.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss or misuse.

11. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from persons under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes.